We've updated our online ordering!

Please note: New orders placed through our old website will no longer be processed.

Already placed an order there? You can still track it below until 15th August 2025.

For all new orders, please use our new website or app — it’s quicker, easier, and designed with you in mind.
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Discharge Medicines Service

When you're ready to leave the hospital, you can take part in our discharge medicines service. This service puts you directly in touch with our branch pharmacist. We can then talk about your medicines directly with you.
Nelsons Pharmacy - Helping the local community in Caerphilly, Tredegar and beyond.
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Our pharmacist looks at all the medicines that you take. You can talk to them about:
  • Any new medicines that we gave you in hospital
  • Any changes that we made to your medicines during your hospital stay
  • All of your medicines and how best to take them
Our pharmacist will explain what each medicine is for, any common side effects and how to take it safely. You can ask our pharmacist any questions about your medicines and get all the information that you need.
How this service can help you
About half of all medicines are not taken as they are prescribed. Common errors include:
  • Taking the wrong dose (amount)
  • Taking the medicine at the wrong time
  • Not taking the medicine at all
If you do not take your medicines as prescribed, your condition is not treated correctly and could even get worse. By understanding your medicines and the best way to take them, you can make sure that they help you as much as possible. Our pharmacist will support you to feel confident about managing your medicines at home. This is a free service and our pharmacist works closely with your GP.

Looking for another service?

Our pharmacy offers a wide range of services to meet your needs. From prescription refills to medication counseling, our knowledgeable staff is here to assist you.
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